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Terms and Conditions

Please read very carefully. By signing up as a Member of PPD and booking classes/ courses/ sessions/ parties, it is assumed you have read and agreed to these conditions.

Please also refer to our new COVID-19 Policy & Procedures, Studio Etiquette and Private Policy for more information as these both form part of our Terms & Conditions.  PPD reserves the right to amend these Terms & Conditions at any time [last updated: 26/02/2023].

 

By signing up to classes and/or becoming a Member of Pole Party Dunedin (PPD), it is assumed you (The Member/ Participant) have read and agreed to these Terms and Conditions. You will not be permitted to participate in classes without doing so. If you find yourself unable to agree with the below terms and conditions, we recommend you do not book into our classes.  Pole Party Dunedin reserves the right to amend the Terms and Conditions at any time and you will be notified of this via your Wix Account and Discord notifications.

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Booking & Memberships

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Pole Party Dunedin reserves the right to refuse participation in classes/ workshops/ events if deemed necessary and have final say in which classes/ sessions are best suited for individual ability.

 

All Members/Participants in activities at Pole Party Dunedin are required to complete a PAR-Q and informed consent form prior to joining on our Wix system. This needs to be filled in completely and to the best of your knowledge. If any information changes during your time at Pole Party Dunedin, you will be required to make us aware.

 

All classes/ sessions / courses must be booked via our Wixx booking system on our website. No drop-ins are permitted. We do not accept card, PayPal, or cash in the studio. ​ 

 

All classes are available to book on a first come, first serve basis.

 

New Members, who may have attended classes elsewhere, are encouraged to get in touch with us (instructor@poleparty.co.nz) to assess which classes will be most suitable. You can also check out Class Page​ for more information.

 

Members may attend any class within or below their current ability level, throughout the week. Members must not attend a class which is higher than their current ability level unless invited by their instructor.

 

We advise using the Waitlist feature on our system if you cannot book into your desired class. You can sign up to text notifications here.

 

Class Pack credits (when available) are solely for the Membership holder only and cannot be used or transferred to anyone else.

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Class Packs are valid from the date of purchase It is your responsibility to note your Class Pack's start and expiration date.

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Class Pack expiration dates are final. No exceptions.

 

All classes/ courses/ workshops are wholly non-refundable. No exceptions. By booking it is assumed you have read the Terms & Conditions and class/ course/ workshop descriptions prior to booking.

 

If booking multiple classes, please make a note of what you have booked. You can also check these via your Wixx account.

 

Pole Party Dunedin reserves the right to periodically increasing prices. Price changes will be announced in advance on the website, Facebook and/or by email.

 

 

Lateness/ Cancellation

 

If you cannot attend your booked class, please ensure you have removed yourself from the class on the booking page to open the space up to another Member/Participant on the wait list. ​

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Due to building’s security system, Members/ Participants are asked to arrive at the studio 5-10 minutes prior to their class starting. Any Member/ Participant who is late to class will not be permitted into the building and there may not be anyone available to let you in (i.e. if your class is due to start at 6pm, please ensure you are at the studio by 5:50/ 5:55pm). There will be no refunds or transferred credits if you miss doors opening; we cannot run down to let you in, or answer calls/ text/ private messages on our phones once class has begun.  Our door policy is clear. No exceptions.

 

There is a 24-hour transfer policy for all Members if you cannot make your booked class. If cancelling more than 24 hours before the class, a credit will be reapplied to your account (original class pack if being paid for with a class pack credit). If cancelling within 24 hours of the class, your booking will be lost, and you will not be able to transfer this to another date within that term.

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​We have a three-strike policy on no shows. If you fail to cancel your class, any remaining future classes you have booked will be automatically cancelled (credits will be returned to your account) and you will have a period of being unable to book future classes.

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Please make note of the validity of your chosen Class Pack. PPD will not extend your Class Pack expiration date if you miss it. Class credits cannot be transferred to past their stated validity. No exceptions.

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In the event of cancellation by PPD, you will be made aware as soon as possible via the Pole Party Discord, Facebook Member page, email and contacted individually. A credit will be returned to your account (with it’s original Class Pack expiration date).

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If cancelling a Guest Instructor workshop, these are wholly non-refundable, but you can transfer your space to someone else. This is your responsibility to do so and make PPD aware who is taking your space.  In the event of PPD cancelling a Guest Instructor workshop, either an alternative date or full refund will be offered.

 

 

Personal Data

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All Members/Participants in activities at Pole Party Dunedin are required to complete a PAR-Q and informed consent form prior to joining. This needs to be filled in completely and to the best of your knowledge. If any information changes during your time at Pole Party Dunedin you will be required to make us aware.

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You can read our full Private Policy here. It is assumed you have read and understood our Private Policy as part of these Terms & Conditions.

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​​Marketing

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We do not currently send out newsletters and updates- news can be found on our website and various social medias.

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Liability

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Participation in classes, courses, workshops, camps and events at Pole Party Dunedin is fully at the Member/ Participant’s own risk. By agreeing with the Terms and Conditions, the Participant declares he/she/they are aware and accept the risks. Pole Party Dunedin is not liable for any injuries, damages or losses due to participation in any classes, courses, workshops, camps or events.

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All losses or damages to Pole Party Dunedin and/or the location holder, caused by the Member/ Participant will be the responsibility (including and financial recuperation) of the Member/ Participant.

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​Private Parties

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There is a minimum number of 10 guests per party. Any groups less than 10 people will be required to pay the difference.

 

We currently have a maximum of 16 people per private party.

 

A non-refundable deposit 50% of the total booking is required upon booking to secure your space.

 

The final balance is due 14 days prior to your party. This is wholly non-refundable if cancelling within 14 days of the event.

 

Your date cannot be transferred within 14 days of your event. We may be able to accommodate a date change prior to 14 days of your event, which is subject to availability. We may be able to accommodate a date within 14 days of your event, space permitting and Admin Fee of $200 applicable.

 

Group Members are not permitted to be under the influence of alcohol or drugs prior or during your private session.  PPD reserves the right to refuse entry based on this with no refund.

 

If guests are late for their session, your time will not be made up and will be lost.

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​Studio Etiquette

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Due to building’s security system, Members/ Participants are asked to arrive at the studio 5-10 minutes prior to their class starting. Any Member/ Participant who is late to class will not be permitted into the building and there may not be anyone available to let you in (i.e. if your class is due to start at 6pm, please ensure you are at the studio by 5:50/ 5:55pm). ​Our door policy is clear.

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You can refer to our Studio Etiquette in full here. By agreeing to our Terms & Conditions, it is assumed you have read and agreed to these.​

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Pole Party Dunedin accepts no responsibility for injury or discomfort due to lack of/ improper warm up and/or cool down during your own training. Members are encouraged to make use of any of the equipment available in the studio during this session (including mats, yoga blocks and wheels, wall bars etc.). There are also knee pads available to purchase in the studio.

 

  

Pregnancy / Post Natal

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Unfortunately, we are not able to teach anyone who is pregnant for insurance reasons. We ask that students be open and honest about pregnancy as soon as they find out for the safety of yourself and your baby. You are not recommended to start Pole Dance if you are pregnant. 

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You must be signed off by your doctor as fit to exercise, 6 weeks post natural birth, 10 weeks post c-section, before you can participate.

 

 

Agreement

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I confirm I am aged 16 or above.

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I understand that PPD will always work with my best interest in mind.

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I agree to inform PPD of any injury or circumstances which may put myself or others at risk, while attending/participating in lessons.

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I will always be respectful and supportive to your instructor and other students. PPD has ZERO TOLERANCE of inappropriate / abusive behaviour of any kind and you will be asked to leave with no refund.

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Students are requested to abide by the Studio Etiquette

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PPD will not be held responsible for any damage or loss to student’s property. All students are advised to bring belongings at their own risk.

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I understand that pole dancing / fitness / dancing is a potentially dangerous sport. I agree to practice safely within the boundaries of my own capabilities as advised by my instructor. Involvement in Pole dancing / fitness / dancing and related activities carries a significant risk of damage to property, personal injury or death. Participation is at your own risk. I understand that participation in this sport has potential dangers and that I take full and sole responsibility for my actions and safety.

 

Nothing in these Terms & Conditions shall affect your statutory rights.

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I have read, understood and accept the agreement and Terms & Conditions outlined above.​

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Revised 27/2/2023

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Covid and FAQ's

I purchased a Single Class Credit, what happens to it if I cancel my classes?
As long as you cancel out of class at least 24 hours before the scheduled class start time then your credit will be loaded back to your profile to be used at a later date. All Casual Class Credits have 6 months expiry on them.

I have a course but cannot attend the booked course, what happens?
As long as you cancel out of the 1st lesson of the set course at least 24 hours before the scheduled class start time then your credit will be loaded back to your profile to be used for a different course. Please refer to the terms and conditions of your course + email us to discuss further instructor@poleparty.co.nz

​What happens if I have attended class recently and test positive, am a household contact or am symptomatic?
Please refrain from visiting the studio and notify us by email as soon as possible.
​instructor@poleparty.co.nz

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Studio Etiquette

  • Please arrive 15-5 minutes before your class time due to the building security system. Door will be locked and class will start on time.

  • Bring water and a towel to every class. Water bottles are available for sale at the studio.

  • Please be respectful while waiting for your class & allow the class prior to exit before stationing yourself at an apparatus​

  • For your safety please do not try any moves that have not been instructed by PPD staff

  • It is important that you complete the class as a whole, warming up and cooling down is important to minimize injury.  If you need to leave during class-time please speak directly with your instructor before doing so.

  • Please ensure that you pay attention in class and avoid being on your cell phone while your instructor is demonstrating or instructing

  • Please remember to wipe down your pole/mat and pack away any equipment used at the end of class

  • For H&S reasons, please place all personal belongings in the cubbies provided

  • Please remove all rings, bracelets, necklaces and watches before class

  • Please avoid applying body lotion or tan on the same day as class or please shower beforehand.

  • If you wish to film please be respectful and ensure that you do not capture other students unless consent is given prior

  • Do not try on or wear dance gear, including heels, that is not yours unless permission has been given prior

  • Please do not 'spot' other students without your instructors approval

  • Please be respectful of the shared toilet area

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Privacy Policy

We collect personal information from you, including information about your:

  • name

  • contact information

  • PAR-Q/PAR-Q+

  • location

  • interactions with us

  • billing or purchase information

We collect your personal information in order to:

  • add you to the class roster and associate payment with plans and terms and conditions

Providing some information is optional. If you choose not to enter name and contact number, we'll classes.

We keep your information safe by storing it in encrypted files and only allowing staff to access it.

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at instructor@poleparty.co.nz, or 022 043 6400, or CO/ Pole Party - 142 Princes St, Dunedin 9016.

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